Feedback and Complaints

Baptist Care is committed to continuously improving the quality of the care and services we provide.

Providing positive feedback or raising a complaint with us is very important.  We need to know what we are doing well and when we need to improve so we can provide a better service.  A number of significant improvements have been made within Baptist Care as a result of the feedback we have received.

If you are happy about our service, or have a suggestion or complaint, please fill out the online form below, download the attached feedback form, speak with one of our staff members or contact the Executive Support Officer at Baptist Care (contact details below).

Please be advised that if you submit a complaint, you will not be penalised or treated less favourably.

If you have any questions or require further information, please contact the Baptist Care Executive Support Officer:

By post to:

The Executive Support Officer
Baptist Care
Level 2, Baptist Care House
130 Rose Terrace, Wayville SA 5034

Phone: (08) 273 7100

Fax: (08) 272 4457


We would like to thank you for helping us provide a better service.


Feedback form

By default, the information you provide to us is anonymous. If you would like to receive a response to your feedback please provide your contact details below. Please be aware that we are unable to respond to anonymous complaints except in a very general way. 

Please enter the word you see in the image below:
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