Quality & Innovation
Baptist Care is committed to providing high quality and innovative services to its clients. To ensure our services meet the highest standards in quality, Baptist Care has successfully been accredited against the Quality Improvement Council for Health and Community Service Standards (QIC), the Home Care Standards, the Australian Tourism Accreditation Program and the National Standards for Disability Services.
Baptist Care is a White Ribbon accredited organisation. As a White Ribbon accredited workplace we are committed to being proactive against violence against women, both in our workplace and within the community.
Baptist Care is also a Child Wise certified organisation and our Child Protection Statement of Commitment is attached.
Baptist Care has an established Client Services Charter (attached) which our clients, potential clients and their family and friends can access.
Baptist Care recognises the importance of receiving feedback in order to improve the quality of our service delivery. We welcome your feedback through the "Feedback and Complaints" link below.